Terms of Service for Gustymzux

Effective Date: October 13, 2026

1. Introduction and Acceptance of Terms

These Terms of Service (the “Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and Gustymzux, a video-production studio operating at 4025 Sladeview Crescent, Unit 12, Mississauga, ON L5L 5Y1, Canada (“Gustymzux,” “we,” “us,” or “our”), governing your access to and use of our website at gustymzux.pro, and any related services, communications, proposals, quotations, deliverables, and production work provided by Gustymzux (collectively, the “Services”).

By accessing or using our website or engaging Gustymzux for any Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional agreements, statements of work, proposals, or project-specific terms entered into between you and Gustymzux. If you do not agree to these Terms, you must not use our website or Services.

If you are entering into these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Scope of Services

Gustymzux provides video-production and related creative services, which may include, without limitation:

  • Pre-production planning, concept development, scripting, storyboarding, and creative direction;
  • Production services such as filming, directing, camera operation, lighting, audio capture, and on-location support;
  • Post-production services such as editing, color correction, sound design, motion graphics, captioning, formatting, and revisions;
  • Delivery of video assets, source files, project files, thumbnails, and other agreed deliverables;
  • Consultation and advisory services related to video strategy, content planning, and distribution formats.

The exact scope, timeline, deliverables, and fees for each project will be described in a proposal, quotation, estimate, statement of work, service agreement, purchase order, or other written confirmation approved by both parties. In the event of a conflict, the project-specific agreement will control to the extent of that conflict.

Unless expressly agreed in writing, Gustymzux does not guarantee any particular commercial outcome, view count, conversion rate, marketing result, or business performance from the Services.

3. User Obligations and Responsibilities

You agree to:

  • Provide accurate, current, and complete information in connection with your project and account, if any;
  • Timely supply all content, assets, approvals, access credentials, locations, releases, permissions, and other materials reasonably required for the Services;
  • Ensure that all materials you provide do not infringe the rights of any third party and comply with applicable laws;
  • Obtain all necessary permissions, consents, location releases, talent releases, music licenses, trademark permissions, and other authorizations unless Gustymzux expressly agrees in writing to obtain them;
  • Review deliverables promptly and provide feedback, approvals, or change requests within the timeframes communicated by Gustymzux;
  • Refrain from interfering with our production process, personnel, equipment, or safety protocols;
  • Use the Services and deliverables only for lawful purposes.

You are solely responsible for the legality, accuracy, and appropriateness of all content you provide or request us to use. If delays occur because you fail to meet your obligations, Gustymzux may adjust timelines, charge additional fees, or suspend performance until the issue is resolved.

You further represent that you have the authority to grant Gustymzux access to any locations, systems, accounts, or materials necessary for performance of the Services.

4. Payment Terms and Conditions

Fees, deposits, retainers, billing schedules, and payment milestones will be set out in the applicable proposal or agreement. Unless otherwise stated in writing:

  • A non-refundable deposit or retainer may be required before work begins;
  • Invoices are due upon receipt or within the period specified on the invoice;
  • All amounts are stated in Canadian dollars unless otherwise indicated;
  • Taxes, including GST/HST and any other applicable taxes, are additional unless expressly included;
  • Late payments may incur interest at the maximum rate permitted by applicable law, or such lesser rate as stated on the invoice;
  • You are responsible for all collection costs, chargeback fees, bank fees, and other costs incurred in recovering overdue amounts to the extent permitted by law.

Gustymzux may suspend work, withhold deliverables, or cancel a project if payment is not made when due. Any estimates provided are based on the information available at the time and may be adjusted if the project scope changes, timelines are accelerated, or additional resources are required.

Unless expressly agreed otherwise in writing, all fees are non-refundable once work has commenced.

5. Cancellation and Refund Policy

Project cancellations must be made in writing to Gustymzux. Cancellation rights and any applicable charges depend on the stage of the project:

  • If you cancel before work begins, any non-refundable deposit or retainer will be retained by Gustymzux;
  • If you cancel after work has begun, you must pay for all work completed, expenses incurred, committed third-party costs, and any non-cancellable obligations;
  • If production has been scheduled, reserved, or outsourced, you may be responsible for cancellation fees imposed by third parties;
  • If a shoot is cancelled or postponed with little notice, reasonable rescheduling or standby fees may apply.

Refunds are not guaranteed and will be considered only where required by applicable law or expressly agreed in writing by Gustymzux. Delivered services, partially completed work, and completed production days are generally non-refundable.

If Gustymzux cancels a project for reasons within our control, our liability will be limited to refunding any prepaid amounts for services not yet performed, except to the extent otherwise required by law.

6. Liability Limitations

To the fullest extent permitted by applicable law, Gustymzux, its directors, officers, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, or anticipated savings arising out of or related to the Services, website use, or these Terms, whether based in contract, tort, negligence, strict liability, or otherwise, even if advised of the possibility of such damages.

To the fullest extent permitted by law, Gustymzux’s total aggregate liability for any claim arising out of or relating to the Services or these Terms shall not exceed the total fees actually paid by you to Gustymzux for the specific Services giving rise to the claim during the three (3) months immediately preceding the event giving rise to the claim, or CAD $500, whichever is greater, except where such limitation is prohibited by law.

Gustymzux is not responsible for delays or failures caused by events beyond our reasonable control, including third-party acts, location issues, equipment failures not due to our gross negligence or willful misconduct, internet or cloud-service disruptions, or your failure to cooperate.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful under applicable Canadian law, including liability for gross negligence, fraud, or wilful misconduct where such limitation is not permitted.

7. Intellectual Property Rights

Unless otherwise agreed in writing, all pre-existing materials, tools, workflows, templates, methodologies, know-how, software, and production assets used by Gustymzux remain the exclusive property of Gustymzux or its licensors.

Upon full payment of all amounts due for a project, and subject to any third-party rights and any written project-specific agreement, Gustymzux grants you a non-exclusive, non-transferable license to use the final deliverables for the purposes set out in the applicable agreement. No rights are granted in raw footage, project files, or source materials unless expressly stated in writing.

You retain ownership of content, trademarks, logos, brand materials, and other materials you supply to Gustymzux. You grant Gustymzux a limited, non-exclusive license to use, reproduce, modify, and display such materials solely as necessary to provide the Services.

Unless you opt out in writing, you grant Gustymzux the right to display completed work, excerpts, behind-the-scenes content, stills, and project summaries in our portfolio, website, social media, award submissions, and marketing materials, provided such use does not disclose confidential information or violate a written confidentiality agreement.

If a project involves third-party music, stock footage, fonts, graphics, or other licensed assets, your use of the final deliverables may be subject to the applicable third-party license terms. You are responsible for securing any required extended or commercial-use licenses unless Gustymzux expressly agrees otherwise in writing.

8. Data Protection and Privacy

Gustymzux collects, uses, stores, and discloses personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy legislation.

We may collect personal information such as names, contact details, billing information, project details, communications, and technical information necessary to provide and improve our Services, manage accounts, process payments, respond to inquiries, and comply with legal obligations.

We will take reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information to protect personal information in our custody or control. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may share personal information with service providers, subcontractors, payment processors, cloud storage providers, legal advisors, and other third parties as reasonably necessary to deliver the Services or comply with legal requirements, subject to appropriate confidentiality and security measures where appropriate.

By using our Services, you consent to the collection, use, and disclosure of personal information as described in these Terms and in any applicable privacy notice or consent form provided by Gustymzux. If you provide us with personal information of third parties, you represent that you have obtained all necessary consents and lawful authority to do so.

9. Force Majeure

Gustymzux shall not be liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to: acts of God, flood, fire, severe weather, pandemic, epidemic, war, terrorism, civil unrest, labour disputes, power outages, internet failures, equipment shortages, governmental orders, transport disruptions, or the failure of suppliers or subcontractors.

In the event of force majeure, Gustymzux may suspend performance, extend deadlines, substitute comparable personnel or resources, or cancel the affected portion of the Services without liability, except for obligations already accrued prior to the force majeure event.

10. Changes to Terms

Gustymzux may update or modify these Terms from time to time to reflect changes in our Services, business practices, or applicable law. The updated Terms will be effective when posted on gustymzux.pro or otherwise communicated to you, unless a later effective date is stated.

Your continued use of our website or Services after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must discontinue use of the website and Services.

11. Applicable Law and Jurisdiction

These Terms and any dispute, claim, or controversy arising out of or relating to them, the website, or the Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

You agree that the courts located in Ontario, Canada shall have exclusive jurisdiction over any dispute arising under or in connection with these Terms, subject to any mandatory rights that cannot be waived under applicable law.

12. Contact Information

If you have questions about these Terms or our Services, you may contact Gustymzux at:

13. Severability Clause

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

If necessary, the invalid or unenforceable provision shall be modified to the minimum extent required to make it valid and enforceable while preserving the parties’ original intent as closely as possible.

By using the website or engaging Gustymzux for Services, you acknowledge that you have read, understood, and agree to these Terms of Service.

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